Shipping policy
Shipping & Delivery Policy
1. Order Processing Time
* All standard orders are processed and dispatched within 1–2 business days (excluding Sundays and national holidays).
* Orders placed for custom gear, bat knocked/prepared orders, or pre-orders follow their specific production timelines as communicated on the product page.
2. Shipping Charges & Price Transparency
* Price & Tax Transparency: All listed product prices and delivery fees are 100% inclusive of GST and applicable taxes. No hidden administrative or platform fees are added at checkout.
* Free Shipping: Standard shipping is FREE across India on all orders above ₹999.
* Standard Shipping Fee: A nominal flat shipping fee applies to orders below ₹999 at checkout.
* Estimated Delivery Timelines:
- Domestic: For delivery locations across India, estimated delivery is 4 to 7 business days.
- International: Express delivery takes 7 business days; standard international delivery takes 10 to 15 business days depending on the option selected at checkout.
3. Tracking Your Order
Once your order is shipped, you will receive an email and SMS with your tracking details and courier link. You can also track your shipment directly via our Track Order page.
4. Transit Damages, Missing & Incorrect Items
* Mandatory Unboxing Video: To claim any damages incurred during transit, missing items, or wrong items shipped, a continuous and unedited unboxing video is strictly required showing the sealed outer parcel and shipping label before opening.
* Reporting Window: In accordance with statutory rules, transit damage or missing item claims should be reported to our support team within 14 days of delivery (with initial packaging damage notified within 48 hours of receipt).
5. Contact Us
For any shipping or tracking inquiries, reach out to us at:
* Email: ansportsjalandhar@gmail.com
* Customer Support: +91 70879 11180
For any shipping or tracking inquiries, reach out to us at:
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Email: customersupport@ansports.in
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Customer Support: +91 78149 11180